any car salesperson here???

[Sato21m]

What types of book do you guys read and find it the best. If you dont sell cars and you still involve in sales and want to recommend me a book go ahead.
One I like is Unlimited selling power by Donald Moine

 

[Francisco d'Anconia]

The One Minute $ales Person.

 

[Bible_Belt]

Pete posts good advice.

Cars are one thing I have not sold, but the art of sales is about the same everywhere.

People are emotional, so good selling appeals to emotion. Zig Ziglar says to sell the sizzle not the steak. Talk about how the customer will feel after making their wise purchase. Also, just about all anyone cares about is the monthly payment.

Tom Hopkins was, I believe, the top car salesperson in the country during his day. He has a lot of good car-specific tips. Basically, he hammered the phones during his down time at the lot instead of standing around smoking cigarettes with the typical average salespeople.

There is a sale made in every interview. Either you sell them the car, or they sell you the idea that they can't afford/don't want it.

Here is a technique taught to me, called 'closing the doors.' Basically, you will always come up against objections, usually price. Before you deal on price, you have to get the customer to admit that they love the product and price is their only objection. They will almost always agree, because the price gives them an easy out. By making them disavow all other objections, it keeps them from jumping over to another excuse after you have come down off the price. You get them to say they would buy, except for the price, and then you lower the price a bit and say, "We agreed that price was the only thing keeping you out of this car, and now we have solved that problem, so lets's get started with the paperwork...."

And like Pete says, it is much like the game with women. It's a numbers game, and the people who can shrug off multiple rejections do the best in the long run.

 

[Sato21m]

Great tips from both of you guys I been in sales for 3 years and I think I have a gift that I wasn’t aware of. In my first job I was selling diamonds and from no where i came top 2 in the whole company.
After 2 years and a half i left to the car business and again I been there for 6 months champion of the whole store I made president club, I’m the envy of a lot of people there, but I don’t give a ****. The thing is that Im having my first slow month I cant let that happened that’s why I came asking for a book.

Thanks I will look for those books.

 

[bbestar]

Im wondering if any of you are having success in a cellphone kiosk environment. This last few weeks have been not the best where I work at.

Im sure I need to ask every single person that walks by but Im not exactly sure how to go about it effectively.

I appreciate your help

 

[Bible_Belt]

Hey bbestar,

I have not worked kiosks, but I can see how it would present some difficulties. The volume of people means that you hear "no" as much as any salesperson, probably even a telemarketer.

You might try simple DJ openers, and engage people first on some random topic to get them to stop walking and engage in a conversation. I would not mention cel phones until you have quickly established some sort of repoire with the customer. If you open every groups of HBs that walk by, even if you never sell a phone, you will become an expert at approaches.

Sales is not easy; that's why sales jobs are always hiring. But find a way to have fun with it, and your positive emotions will help your selling. Good luck.