SeymourCake
Banned
- Joined
- Apr 9, 2010
- Messages
- 1,537
- Reaction score
- 371
I don't know where to start. I worked as a cashier for an electronics shop since December 2014. A week after I was hired, my department manager switched store locations and they brought in a supervisor from another store to replace him. The assistant store manager had to switch as well because apparently she was in a relationship with our original assistant store manager and it's against store policy to have couples work in the same store.
But that's besides the point. Our (new) department manager is always distanced from us. She's always in her office doing other things. When other associates refuse to show up to work and come late, they would never get penalized for it. We do more than just be cashiers. We have other responsibilities to do such as taking out the trash, cleaning the bathroom, bringing the shopping carts in from the parking lot (in Houston weather summer heat/humidity), vanna, etc. So what happens when other associates don't show up? The supervisors usually assign me to do their duties. There's people who show up whenever they want to with total disregard to their schedule. I've always came to work 15 minutes early with 100% coverage.
I approached my department manager last week. I asked, "when are you free?". She said "now". "I want to talk about switching departments". The expression on her face changed and you can tell she was upset that I asked because there was some frustration exuded as I asked. She said, "You'll have to wait because there's other people in our department willing to go as well". I wanted to be a salesman, but she had me on hold...
I don't have the patience for this sh*t. It's her job is constantly hire people when we're running out of employees.
At night when we close, they would send me outside to sweep the entire parking lot because customers would constantly drop their trash and they never get in trouble by the law for littering. I would do this three times a week.
We hardly get commission (less than 1%). We get 89 cents for every $500 transaction. Our department is mostly females, so they want process a large sale such as appliances or large screen T.Vs, they would send me to load the large items into the customer's vehicles while they act like little innocent princesses and continued on checking other customers.
The budget at our work has been cut so our associates would also time to time go to the "Returns" department and deal with angry customers.
But today, I had a customer who claimed he saw a keyboard + mouse for a different price. He showed me when he got the item and I told him, "the price next to the item is the correct one. The merchandisers placed it there because there wasn't room on the shelf". So this buffoon starts cursing. I ask him, "do you still want the water?". He said no, "we'll shop at somewhere where they honor the price". So as I'm walking back to my register, he speaks to the manager in charge and the manager tells me to write a quote to honor the customer. I was going to walk by back to the computer department but I said "fvck it" and walked back to the break room, opened my locker, got my lunch out of the refrigerator, clocked out, threw my name tag on the floor and left.
Whenever my mother goes shopping and she finds an item that was misplaced, they never honor it. Why should we?
Anyways, it feels good that I left. I felt like I was one of the few associates that was focused and did my best while everyone else was ****ing around. Now it's time to look for another job...
But that's besides the point. Our (new) department manager is always distanced from us. She's always in her office doing other things. When other associates refuse to show up to work and come late, they would never get penalized for it. We do more than just be cashiers. We have other responsibilities to do such as taking out the trash, cleaning the bathroom, bringing the shopping carts in from the parking lot (in Houston weather summer heat/humidity), vanna, etc. So what happens when other associates don't show up? The supervisors usually assign me to do their duties. There's people who show up whenever they want to with total disregard to their schedule. I've always came to work 15 minutes early with 100% coverage.
I approached my department manager last week. I asked, "when are you free?". She said "now". "I want to talk about switching departments". The expression on her face changed and you can tell she was upset that I asked because there was some frustration exuded as I asked. She said, "You'll have to wait because there's other people in our department willing to go as well". I wanted to be a salesman, but she had me on hold...
I don't have the patience for this sh*t. It's her job is constantly hire people when we're running out of employees.
At night when we close, they would send me outside to sweep the entire parking lot because customers would constantly drop their trash and they never get in trouble by the law for littering. I would do this three times a week.
We hardly get commission (less than 1%). We get 89 cents for every $500 transaction. Our department is mostly females, so they want process a large sale such as appliances or large screen T.Vs, they would send me to load the large items into the customer's vehicles while they act like little innocent princesses and continued on checking other customers.
The budget at our work has been cut so our associates would also time to time go to the "Returns" department and deal with angry customers.
But today, I had a customer who claimed he saw a keyboard + mouse for a different price. He showed me when he got the item and I told him, "the price next to the item is the correct one. The merchandisers placed it there because there wasn't room on the shelf". So this buffoon starts cursing. I ask him, "do you still want the water?". He said no, "we'll shop at somewhere where they honor the price". So as I'm walking back to my register, he speaks to the manager in charge and the manager tells me to write a quote to honor the customer. I was going to walk by back to the computer department but I said "fvck it" and walked back to the break room, opened my locker, got my lunch out of the refrigerator, clocked out, threw my name tag on the floor and left.
Whenever my mother goes shopping and she finds an item that was misplaced, they never honor it. Why should we?
Anyways, it feels good that I left. I felt like I was one of the few associates that was focused and did my best while everyone else was ****ing around. Now it's time to look for another job...
)) has calmed down or fumed everything or gotten rid of months old frustration.
